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Printer Care
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Extend your printer’s life and save on expensive repairs with
TotalCare for Printers Service and Maintenance Program for Printers.

Printers are prone to a lot more wear and tear than other computer equipment. Paper dust and other build-up can result in poor print quality and will often lead to more serious problems. Pick-up rollers wear over time leading to annoying paper jams. We strongly advocate regular preventative maintenance to help maintain excellent output quality and reduce the possibility of expensive repairs.

TotalCare Service & Maintenance for printers program combines the features of a manufacturers warranty program and an annual maintenance program.
Example:
If you purchase our TotalCare 1 Year service & maintenance coverage for one printer your cost is $179

That breaks down to just $14.91 per month for total protection!
That includes parts, labor, loaner printer and annual maintenance.

Compare this to the national average for a departmental class printer repair - $250
That doesn't even include a loaner printer or any annual maintenance.

TotalCare Pricing
One Printer - $179 annually

Plan includes parts, labor, loaner printer and annual maintenance.
TotalCare plan does not cover Color Laser Printers.

Annual maintenance is performed once during the 6th month of the TotalCare contract or upon customer request.

Hewlett Packard Laser printer maintenance includes the following:
Verifying all parts are in good operating condition, reconditioning the pickup and feed rollers, cleaning out the paper path, cleaning all high voltage contacts, checking the condition of the fusing element, confirming that all paper sensors toggle properly, blowing out any printer fans, testing printer for print quality and confirming all input trays pull paper, verifying print quality, and providing customer with a report of printer condition.

Hewlett Packard Inkjet printer maintenance includes the following:
Reconditioning the feed rollers, removing oils/ink from registration strip, re-lubricating the carriage rod, removing excess ink from paper path, bottom of carriage and service station, verifying print quality, and providing customer with a report of printer condition.

Okidata Dot Matrix printer maintenance includes the following:
Cleaning and re-lubricating carriage, verify condition of printhead, cleaning the paper path, checking printer for all possible paper pull options, verifying print quality, and providing customer with a report of printer condition.