Microsoft Dynamics CRM 4.0
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  Document Management Doesn’t Have to Be Rocket Science
Lunch & Learn
Thursday, June 18, 2009
11:30am to 1:00pm
Applied Tech – Madison
203 S. Paterson Street, Ste 500
Register now

  CRM 4.0 – A Scalable Solution for Any Enterprise
Back by popular demand!
Lunch & Learn
Thursday, July 16, 2009
11:30am to 1:00pm
Applied Tech – Madison
203 S. Paterson Street, Ste 500
Register now

  MABA - Parade of Homes^TM
June 13-28, 2009
www.maba.org  for more info

  June High Tech Happy Hour
Thursday, June 18, 2009
www.hthh.org

Register at www.appliedtech.us  or contact Julie Vike toll-free at 608.257.6051 x23.

Of course you have customers - every business does. Which is why every business needs Customer Relationship Management (CRM) solutions.

At its core, CRM involves three basic steps: finding and developing customer relationships, keeping customers happy, and growing these relationships to enhance your business profitability.

It's one thing to identify a loyal customer; it's another to cultivate that loyalty. To do this, you have to know your customers. Knowledge is power, and CRM delivers.

From centralizing customer information and correspondence across your organization to identifying new avenues of business growth to capturing proven workflows, CRM has features and components that can help your business become more responsive to your customer's needs.

CRM products help organizations of all sizes, within all industries, to build more fruitful, productive relationships with current customers, and forge relationships with new ones.

Microsoft Dynamics CRM encompasses all the best practices of CRM, with all the flexibility, familiarity, and functionality you'd expect from Microsoft. It's a CRM solution that works the way you do, the way your business does, and the way technology should.

Ever heard a small-business owner say "if it ain't broke, don't fix it"? This simple old saying depicts the mentality of thousands of SMBs when it comes to preventing security breaches and assessing vulnerabilities within their networks.

If the servers are running, e-mails are accessible and customers aren't complaining about identity theft -- companies logically assume that their security measures, however informal, are working. This false sense of security is exactly what hackers and identity thieves prey on.

The truth of the matter is that networks of all sizes are vulnerable to attacks and security threats 24/7/365. Spyware, worms and viruses don't discriminate. If there is a way into your network, they will find it and you may, or may not, know about it. Although the short-term impact to your business is obvious, the long-term impact is what really keeps us up at night.

Security breaches and other malicious attacks not only take down the network and compromise your company's data and your customers' privacy, they can ruin your company's reputation. With competition around every corner, and new laws mandating the disclosure of data theft to affected consumers, news like this travels fast. So what should you do?

Microsoft Office OneNote 2007

Many of us carry a notebook or notepad around to take notes for business, school, or personal projects. But can you easily find — and decipher — the info you need? Is it convenient to share your notes with others? Take control with Microsoft Office OneNote 2007, the easy-to-use note-taking and information-management program where you can capture ideas and information in electronic form. Insert files or Web content in full-color, searchable format or as icons that you can click to access.

Watch this demo to see how simple it is to gather, format, organize, and share information. And then say goodbye to your notepad!  How to do it (text version):

New to BrainBank is Kyle’s Korner! Kyle Hammes is Applied Tech’s C.S.R. (Customer Service Representative). He will be sharing special savings and deals on electronics each month.

This month’s deal is an HP Compaq Business Desktop dx700 with optional bundle package. More details

Is there anything you'd like to see in the BrainBank?
Share your suggestions, comments and general feedback by clicking here.