August 2008
In this issue

Jeans for Cash
Disaster Management
    Seminar a Success
25 Years in Business
Small-Biz Mistakes
  Already Using VoIP
 AT&T Corner

 


Already Using VoIP?
Give Productivity a Boost by Going Wireless

If you're serious about lowering business expenses and increasing efficiency, you may already be among the growing number of SMBs using Voice over IP (VoIP) technology to offset telecommunications expenses.

But did you know that by blending VoIP technology with your existing wireless LAN, you can make another leap in productivity -- through a new technology called wireless VoIP?

The idea may not be so strange.

In recent months, more and more businesses with 10- to 50-person networks are realizing Voice over Wi-Fi technology is within their grasp. By using it, these SMBs are leveraging the power of converged wireless communications to transport telephone traffic to and from mobile users.

How It Works
If you have an existing wireless LAN, that network already lets employees stay connected to the network as they move from place to place while on campus -- between conference rooms, during lunch or at meetings. This helps them boost productivity since their work can be accomplished virtually anywhere.

By adding VoIP technology to your existing wireless LAN -- in the form of 802.11-enabled Wi-Fi phones -- you can transmit voice communications over your wireless infrastructure and tap into newfound benefits.

With wireless VoIP, employees can still access e-mail while in a conference room or cafeteria -- but now, they can also pick up calls from their phone extensions through their wireless phones. This decreases the frustration of phone tag, the wasted time checking voice mail, and the risk of missing important calls from customers. Plus, it delivers increased communication, accessibility and productivity, thus sharpening your company's competitive edge.

Read more

Jeans for Cash Recipient Announced

Mitch Miller, the President of Dynamic  Computer Solutions of Topeka is presenting a check to Bruce Hurford and Kevin Suther, principals of the Chapman middle and high schools who were hit hard by a storm in June. This donation came from our “Jeans for Cash “ campaign effort that we started over a year ago and has raised over $2,000.00 to help non-profit organizations in need of assistance. This effort is funded by Dynamic staff members who donate $5.00 when they wear jeans on Fridays.
 


Disaster Management Seminar a Success!

Dynamic  Computer Solutions was pleased to have had a successful Seminar on “Disaster Management” on the 24th of July with 43 attendees present. This event discussed information from several sources.

(a) The Red Cross explained their efforts to help individuals and businesses during a period of distress

(b) Anderson-Peck Insurance Agency described insurance coverage needed to protect your business from disasters

(c) CoreFirst Bank discussed Disaster Planning for business

(d) Dynamic  detailed it’s DynamicCare Vault , our Offsite Data Storage and Recovery Plan
 

(e) Agility Recovery Solutions explained their plan for temporary office and equipment services as well as phone lines and internet access

Several attendees commented on the fact that they needed to contact their insurance agent to check on their coverage. Since the event many of the businesses have added some of these different levels of protection for their companies.

If you have questions about this content, please call us at 785-354-7000 or send an email to sales@dcstopeka.com


25 Years in Business

Dynamic  Computer Solutions will be celebrating the beginning of our 25th year with an Open House and Downtown Topeka Business After Hours. Please mark your calendars now for the 18th of September starting at 2:30p.m. at our office at 2214 SW 10th Street ..More details to follow. . .


5 Chronic Small-Biz Mistakes To Correct
By Jeff Wuorio
Reprinted with permission from Microsoft Small Business Center 

To paraphrase Yogi Berra, chronic business mistakes are deja vu all over again.

Missteps, miscalculations and outright duds are unfortunate, yet ever-present starters in any small-business lineup. If nothing else, if it weren't for the battalion of snafus that lay in wait, every mom and pop kiosk would sport a bottom line that rivaled the New York Yankees'.    Read more

AT&T DSL Downtime

Customers with AT&T DSL need to be aware of the possible downtime if there is a service problem. Previously, when a DSL service issue was reported to AT&T, Dynamic  staff was able to expedite the repair ticket without waiting a specific time.

Now, when a repair ticket is issued, AT&T has four hours before the ticket can be expedited. Since testing to isolate the problem may or may not occur during the four hour wait, your downtime could be considerable.

If an internet connection is critical to your business, you may want to consider Managed Internet Service (MIS). AT&T proactively monitors MIS circuits and sends the customer an alert if ATT can’t communicate with the modem.

Dynamic  staff can also be alerted if the customer has arranged that in advance. MIS tickets can be escalated after one hour. ATT service level agreements also provide for compensation when an outage occurs.

IF YOUR INTERNET IS MISSION CRITICAL - call your Dynamic  Computer Solutions Sales Representative @785-354-7000 for additional information about MIS for your business.

 

 

Just for Laughs

 

2214 SW 10th Street
Topeka KS 66604
Phone (785) 354-7000
Fax (785) 354-7022
www.dcstopeka.com

 

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