July 2008
In this issue

Jeans for Cash
Business Interruption
   Planning

  Watch What You Install
 Power of Thank You

 Disaster Management
    Seminar
 


The Power Of Saying Thank You
By Joanna L. Krotz
Reprinted with permission from Microsoft Small Business Center 

The wheels of business revolve with such spin and speed these days that we roll right over the courtesies. Who has time for quaint customs?

More to the point, who can afford to let competitors rush onto the new and the next while we slow down for pleasantries? You're in for a surprise. The advice that follows, rest assured, is not some �bermom lecture about society's loss of grace (not that I couldn't get into that). This is about leveraging an underutilized edge in the marketplace.

Today, extending old-time courtesies helps you stand out. Yes, boys and girls, saying "thank you" has become a competitive advantage. So few people express appreciation — a Lenox etiquette poll found that nearly five out of every 10 people don't always say thanks — that remembering to do so is a sales point of difference. It also goes a long way toward forging the relationships that can turn into opportunities.

Here are fast and affordable ways to show business gratitude, as well as tips about timing and tactics. Your takeaway: Don't underestimate the power of saying thanks.

1. Throw a bash that boosts their business.

In New York, TelX, an interconnection facility, invites all its vendors to an annual party to say thanks. The event, called the "Customer Business Exchange," is held in a large hall with tables where participants can set up demos or materials. TelX arranges for snacks and an open bar.

Read more ways

 

 

Jeans for Cash Recipient

As part of our Jeans for Cash campaign we presented TARC, Inc. with a check . We are pleased to be able to assist non-profit organizations by allowing our staff to dress somewhat more comfortably by wearing their best jeans to work on Fridays.

If you want to start a similar program, give us a call for specific information.

Pictured is Phil Tysinger, Business Development Manager of Dynamic Computer Solutions and Mary Ann Keating, Executive Director of
TARC, Inc.


Announcing out new Customer Portal

Dynamic  Computer Solutions is excited to announce the addition of our Customer Support Portal, for clients with a DynamiCarePro support contract. The support portal will allow you to review and update your outstanding support issues. This added interaction with our support staff will speed up issue resolution as well as help to keep everyone in your organization informed and up to date. In addition we are offering electronic versions of various reports available about your computer network’s health and status.


Business Interruption Planning
Not Just for Big Business:
10 misconceptions about disaster recovery

Paul Sullivan has seen it all. A 25-year veteran of disaster recovery and business continuity management, Sullivan witnessed the growth of continuity planning among the Fortune 1000 in the 1980s. He watched, first hand, the successes and failures of business continuity plans following the events of September 11, 2001 and in 2005 throughout the most active hurricane season in recorded history. Today, Sullivan is helping small and medium-sized companies plan for and recover after significant business interruptions.

“Continuity planning has always been associated with big business,” said Sullivan, Vice President and General Manager, Agility Recovery Solutions. “We’re using the same knowledge, strategies and tactics we developed with the Fortune 1000 and implementing them among small and medium-sized businesses across North America.”

Agility Recovery Solutions, a former division of General Electric, focuses planning and recovery efforts on small and medium-sized businesses, though the company continues to do work with giants such as IBM and HP.

Why Business Continuity? Why now?


Watch What You Install On Your Server
by Christopher Elliott
reprinted with permission from the Microsoft Small Business Center

Download warning: Watch what you install on your server.

Today's server operating systems, including Microsoft Small Business Server 2003, are so user-friendly that you could be left with the impression that anyone with the ability to put a CD into a computer disk drive could successfully deploy a new application.

That is the wrong impression.

When it comes to adding any new software — and particularly third-party applications — you need to be extra vigilant about what you're putting on your server and how you're doing it.

A server isn't as forgiving as a desktop computer. Take it from someone who just spent the better part of a week trying to recover data from a server that had been hopelessly corrupted by several applications that, in retrospect, were probably incorrectly installed by yours truly.

Here are a few things I wish I had done:

Disaster Management Seminar

On July 24th at the CoreFirst Media Center, we will hold a Disaster Mangagement Seminar, including
The insurance coverage needed (presented by Anderson-Peck Insurance Agency)

Offsite Data Storage & Recovery (presented by Dynamic  Computer  Solutions of Topeka)

Disaster Planning for Business (presented by CoreFirst Bank)

Temporary office and equipment services including phone lines
and internet access (presented by Agility Recovery Solutions)

Proactive Disaster Management is the key to a quick recovery in difficult times! Learn the details at this informative event.
To Register call
785-354-7000 or go to http://www.dcstopeka.com

 

Just for Laughs
 

 

2214 SW 10th Street
Topeka KS 66604
Phone (785) 354-7000
Fax (785) 354-7022
www.dcstopeka.com

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