April 2007
In this issue...

Using IM for Business
Time to Change OS
Get the Big Picture
Protect Network Data
Test Your Flexibility
Spotlight on Us
Drowning in Data
 


Spotlight on Us


Rick Bates

How long have you been with ITSolutions? 
3 years

What is your job title?
 
Support engineer

How did you get into this business?
I was interested in computers due to gaming. I had a job injury and could no longer do what I was doing and went to school to learn the IT business.

What is your favorite part of the job?
The versatility of it and my ability to go from job to job. I also like the interaction with customers and I believe I have a good rapport with them.

What work related goals do you have?
I want to continue and grow in my understanding of systems and gain additional certifications.

Do you have a hobby?
Of course, it’s computer gaming - I have over 1000 games and more than 20 gaming systems!

Drowning in Data?
Tiered Storage Can Help You Stay Afloat

The statistics are overwhelming. Researchers predict that more data will be produced in the next year than has been generated during the entire existence of humankind. Unfortunately, this onslaught means your company data may be growing out of control, and your staff could be struggling to manage ever-lengthening backup times.

To keep up, you may be like many who regularly add storage capacity to their servers and SANs. But eventually, you may become frustrated with this pricey and cumbersome habit --and the increasingly long backups it requires. Or, you may seek relief by limiting your data and regularly deleting files -- or forcing your employees to do it themselves. But this habit can be risky and, in regulated industries, illegal.

Read more

 
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10 Tips for Using Instant Messaging for Business
By Monte Enbysk
Reprinted with permission from the Microsoft Small Business Center

Blame it on instant messaging. Here's the scene: A couple dozen professionals at a New York advertising agency quietly type away at computer screens congregated near each other, in an open room devoid of office walls and tall partitions.

Quietly is the key word here. An occasional laugh or chuckle punctuates the silence. But no one is talking. Why? They are communicating with one another almost exclusively through instant messaging (IM).

"When I'm visiting this firm, I can't help but notice this [lack of people talking]. Seems odd to an outsider, but this is now pretty much their corporate culture," says Helen Chan, analyst for The Yankee Group, a Boston-based technology research group, who has friends at the ad agency.

Read more


How To: Determine if it’s the right time to change your OS
Here are some things for you to consider before taking the OS upgrade plunge.

After much hype, Microsoft’s newest operating system release in almost five years, Vista, became available to business users in November 2006. Vista has flashy features and updated capabilities that can only run on hardware that has enough power and memory to support them, however for that reason, there are a whole new set of system requirements for this new OS that are more demanding than previous Windows operating systems such as XP and 2000. Before you upgrade, consider the following:

Inventory: If you are considering an upgrade, start by inventorying every PC, noting the peripherals and software installed on each one. Purchasing new hardware is an expense that many businesses haven’t considered – and upgrading existing machines isn’t inexpensive either. What is needed to make each PC compatible with a new OS will vary. If your business’ current PCs don’t meet the OS requirements – especially when it comes to the need for increased memory and processing power--then you can either upgrade the existing computer(s) then install Vista, or purchase all new machines that come with the OS already installed. Small and mid-sized businesses will need to compare what’s involved with buying new systems versus purchasing Vista and upgrading your current PCs. In many cases, the time, cost, and potential for frustration when upgrading an old computer with a new operating system may not be worth it.

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Get the Big Picture
Assessing your information technology

You are certainly familiar with the Rube Goldberg machine – the delightfully convoluted set of processes required to accomplish a simple task. In the day to day interactions of information technologies, Goldberg is often hard at work. It only takes a tiny disagreement between software codes or a mismatch of operating systems for the marble wobbling down the chute to end up on the floor.

Ideally, you should be evaluating your IT investment initiatives in the context of a comprehensive business strategy that ensures maximum returns and facilitates that all-important "alignment" of IT and business requirements. But the real world too often delivers unrestrained marbles.

It's indicative of the problem that many businesses face as they try to maintain an accurate picture of their assets. When turnover and change of these assets is inevitable and often unmonitored, you lose track of what you own and reduce the efficiencies of the processes they impact.

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4 Ways to Protect Your Network Data
By Kim Komando
Reprinted with permission from Microsoft Small Business Center

You have auto and homeowner’s insurance. But what about your computer data? The precautions needed to protect against disaster are like an insurance policy. You may not necessary ever need it but when you do, you’re sure glad that you have it.

1. Install uninterruptible power supplies
This is the easiest thing you can do to protect your hardware and data. I’m surprised by how many people assume a surge protector suffices. But surge protectors only offer limited protection against power spikes.

For a better and more thorough protection, you need an uninterruptible power supply (UPS). A UPS isn’t intended to power you through a blackout. (For that you would need a generator.) Rather, a UPS will let you save your work and power down safely.

Read more


Test your mental flexibility:
This test does not measure your intelligence, your fluency with words, and certainly not your mathematic ability. It will, however, give you some gauge of your mental flexibility and creativity. In the years since the test was first developed, there have been few people who could solve more than half the problems on their first try. Many, however, reported getting answers long after the test had been set aside, particularly at unexpected moments when their minds were relaxed, and some reported solving all the problems over a period of several days. Take this as your personal challenge. Answers will appear next month.
Instructions: Each question below contains all the initials of words that will make it correct. Find the missing words. For example: 16 O. in a P. means 16 ounces in a pound.
 
1) 26 L. of the A.
2) 7 W. of the A. W.
3) 1,001 A. N.
4) 12 S. of the Z.
5) 54 C. in a D. (with J.)
6) 9 P. in the S. S.
7) 88 P. K.
8) 13 S. on the A. F.
9) 1 D. at a T.
10) 18 H. on a G.C.
11) 29 D. in F. in a L. Y.
12) 3 P. for a F. G. in F.
13) 1,000 W. that a P. is W.
14) 56 S. of the D. of I.
15) 20 Y. that R. V. W. S.
16) 40 T (with A. B.)
17) 30 D. H. S. A. J. and N.
18) 32 D. F. at which W. F.
19) 10 A. in the B. of R.
20) 435 M. of the H. of R.