February 2008
In this issue

Treatment for
      E-Mail Overload
Leveraging Technology
      Mitigates Risk
Technology Wish List
Beyond the Firewall
E-Mail Held Against You

 

The E-Mail You Save Can Be Held Against You
Reprinted with permission from the Microsoft Small Business Center


When it comes to e-mail, I'm a packrat. No, it is not true that I still have the first e-mail I ever received. But I probably have my first e-mail from the year 2000. In fact, I probably have all my e-mails from the year 2000 and everything since then.

Why do I have all this stuff? I'm not sure, frankly. Maybe I was concerned that I would be sued over some imaginary transgression and would need an e-trail to prove my innocence. Or maybe I was vaguely concerned about some legal requirement to save this stuff.

I'm not the only one doing this. Some of you have thousands of e-mails, too. And you probably don't know why you're saving them, either. Maybe you're worried about going to jail over some stupid e-mail you can't find.

I'm hardly an expert in what e-mail documents and records to save, so I talked to Donald Skupsky, the president of Information Requirements Clearinghouse. He modestly describes himself as the world's leading expert in this area. I also talked with Charles Fine, a Phoenix attorney.

Here are some things to consider when you wonder whether or not to save e-mail, particularly in light of the federal Sarbanes-Oxley Act of 2002, which imposes more requirements on mostly public companies to preserve records. Obviously, if you still have questions, talk to a lawyer.

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The Most Productive Article You Will Read this Quarter:
How to get Treatment for Email Overload

Corporate workers are now spending as much as 40% of their time dealing with email. I personally have come to expect between 100 and 150 emails every business day. From the important, such as a new customer requesting information to the mundane, such as an endless chain of email discussions between colleagues. It's come to the point where the issue can no longer be ignored. I've assembled a list of tips that you can use to help keep the problem at bay, at least until software catches up and solves the issue for us.

1. Get a search tool on your PC or notebook, RIGHT NOW.  The three leaders are Google Desktop Search , Windows Desktop Search, or my personal favorite, X1 by Yahoo. These tools index all of the emails, files, pictures, documents, etc. on your hard drive in advance. When you search for them, the files that match whatever you search for get called up instantly and update as fast as you can type or delete another letter.

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Leveraging Technology Mitigates Risks, Controls Costs and Helps Meet Demands of Growing Businesses

As a small business expands, the need to manage this growth with updated technology should rate high on a company’s list of priorities. Should an organization experience rapid growth in a short period of time and fail to advance its technology to meet these new demands, the business owner may face significant challenges in the future, including loss of revenues, waning market share and adverse customer perceptions.

Incorporating the following tips into the company business plan will help ensure a smooth transition.

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Technology Solution Wish List Suggestions 2008
 
During this time of year many businesses are working hard to develop their budget or technology “wish list” for the coming year. I have spoken with many businesses over the last couple of months and have compiled a common list of technology solutions that are being budgeted for 2008. Take a look at the list and consider whether you may have overlooked any of these items.

Microsoft Licensing – How is your license count? Are you up to date? One of the primary licenses that need to be updated at most businesses is your Office Suite. When considering purchasing Office licenses, think about purchasing open licenses as opposed to the license (OEM) that can be purchased with a new PC. There are several advantages to purchasing an open license such as the ability to move the license to another PC in the event the original system is retired, the ability to purchase upgrade protection for two years on open licenses, and Microsoft offers cash back or service credits with ITSolutions as an incentive. Businesses are not fully aware of the cost advantage of this option or the ease of management with this licensing model. Contact ITSolutions for more information.

For more suggestions read on


Beyond the Firewall
As a new breed of professional hacker emerges,
companies are finding new tools to protect their networks

Breaches of corporate computer security have reached epidemic proportions. So far this year, more than 270 organizations have lost sensitive information like customer credit-card or employee Social Security numbers—and those are just the ones that have disclosed such incidents publicly.

While lost laptops and misplaced or misdirected files are partly to blame, many breaches have a more sinister culprit: the professional hacker.

There's a thriving black market for the kind of information companies keep about their customers and employees. Hackers can sell a credit-card number for up to $5 or a Social Security number for up to $7, and a bank-account number can be worth as much as $400, according to Symantec Corp., a provider of computer-security software based in Cupertino, Calif. This has led to an increase in the number of hackers and to more-sophisticated attacks.

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---Latin proverb