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8 Tips for
More Effective E-Mails

Most
business people receive dozens, even hundreds, of
e-mails each day. Without question, e-mail is now the
primary means of communication in the professional
world. That’s why it’s very important to create messages
that effectively communicate your point while presenting
a professional image. Here are eight helpful tips for
writing e-mails that achieve both goals.
1. Set
clear, concrete deadlines. If you’re sending a task
or a request for more information, don’t just say, "Hope
to hear from you soon." Make it clear by what time or
date you need a response and write the deadline clearly,
for instance: "Please respond by next Thursday, January
15th."
2. Use
proper spelling and grammar. Poorly spelled or
grammatically incorrect e-mails make you appear
unprofessional and reduce the effectiveness of your
communication. Always double check your e-mails before
sending them, making use of spelling and grammar check
tools.
3. Think
(and read) before you write. In our haste to respond
to all our e-mails in a timely fashion, many of us
neglect to fully read the mail we’re answering and thus
may overlook crucial bits of information. This can lead
to even more e-mails in order to clarify what was
overlooked or misunderstood. So before you send a
response, make sure you’ve completely read and
understood the original e-mail; if not, ask for a
clarification to avoid further confusion.
4. Be
polite. E-mail is a convenient way to communicate,
but convenience shouldn’t be an excuse for overlooking
simple etiquette. When you’re communicating with clients
or superiors, don’t overlook basic courtesies. Address
the recipient with a greeting like "Hello" or "Dear,"
and be sure to include a closing salutation like
"Regards."
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1032 11th Street
Modesto, CA 95354
Voice: (209) 578 9739
800 845 4628
Fax: (209) 578 5463
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Five Important Security Trends in 2009
The network security
landscape is ever-changing, so the threat to business networks never
looks the same year to year. As we move into 2009, WatchGuard
anticipates a few shifts in how attackers try to intrude on
networks, and some changes in the context in which these networks
operate. Here are five of the changes we expect.
1. The Web Is the
Battleground
It’s important for every network administrator to understand that
the main battleground will be on the web. Attackers follow people
and people are on the web, with almost every Internet service
“web-ized” – from phone calls on Vonage and Skype to entertainment
and training on YouTube and Hulu.com. Attackers also know that many
businesses have custom-written web applications that often include
vulnerable code. Add to that the fact that the cost of attacking is
next to nothing. In fact, it’s so low that attackers reap immense
margins even if their attacks only succeed one or two percent of the
time.
Our recommendation is
for IT administrators to redouble defenses on web servers and
browsers.
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Be
Prepared for Anything—Not Just Disaster
Most
companies spend time anticipating and planning for
disasters. But in a global economy, where opportunity
and risk go hand-in-hand, other events can be as
devastating to the unprepared as any hurricane.
The
corporate landscape is dotted with potential landmines
that can take a toll on businesses:
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Skyrocketing energy costs and environmental mandates
are forcing cuts in energy consumption.
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Security audits can distract IT staff if the
organization is not sufficiently prepared.
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E-discovery requests can hijack resources and
negatively impact productivity.
- Loss
of key personnel can be a setback if a company
doesn’t have a succession plan in place.
- Lost
storage media, like a stolen laptop, can lead to
tarnished reputations and lowered revenues if
removable media isn't encrypted and digital keys
well-managed.
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Make
Social Networking Work: 7 Tips
by
Christopher Elliott
reprinted with permission from the Microsoft Small
Business Center
Social
networking sites like Facebook, MySpace and Twitter
connect millions of like-minded people every day through
the Web. But did you know they also can help your small
business connect with customers?
"Social
networking can help promote a small business in two
ways," says Susan Barnes, a professor and associate
director at Rochester Institute of Technology's Lab for
Social Computing. "Loyal customers can create small
networks and provide testimonials for the business and
employees can share information with each other through
social networks."
More than
half of all small-business owners believe social
networking sites have a place in the business world,
according to a 2008 survey by SurePayroll. And one in
five companies has generated business from a social
media site.
What's
the appeal of social networking?
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The 7 do's
and don'ts of Network Gatekeeping
reprinted with permission from the HP Small Business
Center
There's little
doubt that the Internet has been a real benefit to
organizations – providing instant communication
capabilities and an almost bottomless source of
valuable, up-to-date information on just about any
topic.
However,
many employees won't think twice about accessing the
network for personal use, perhaps to download music or
to shop online. Not only does this put a strain on the
network by reducing the bandwidth available for
legitimate use, but it also makes it easier for
criminals to access sensitive company information and
for viruses to enter the network.
From an IT
standpoint, it's a hassle to deal with employees
downloading unsafe material on the one hand, and
complaints about how slow the network is on the other.
So what's
the best way to effectively limit employees' network use
and keep the network safe, without hampering
productivity or creating distrust?
Here's a list of do's
and don'ts to help you put together a network usage
policy.
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Get a
Second Chance When Your PC Crashes
It’s a common
scenario. You’re working at your computer when all of a
sudden, with no warning, the PC freezes. Nothing seems
to be working. The screen goes dark. You may even be
unlucky enough to see the dreaded blue screen informing
you that a critical error has occurred and Windows® will
be shut down.
You’ve just
been the unfortunate victim of a system crash. If this
happens to you, it’s likely that you’ve recently added a
new program, device, driver or application that your
machine doesn’t like, and this is its way of making its
feelings known.
Sometimes,
a simple reboot of the PC resolves the issue. But
sometimes it doesn’t. You reboot, Windows loads and the
computer crashes again, or continues to behave weirdly.
What can be done to end the recurring nightmare and
return your computer to a more stable state?
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Quote from Melissa
"I have yet to
find the man, however exalted his station, who did not do better
work and put forth greater effort under a spirit of approval than
under a spirit of criticism."
-
Charles M Schwab
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