November 2007
In this issue

Security Quickies
Perfect Virus
You Need a Pro
You Got Mail
Spotlight on Us
 


Spotlight on Us


Dave Sahl
President and CEO

28 years . . . A millennium in
 the Technology Business

Dave Sahl’s professional résumé reads like the history of the computer business and chronologically it virtually is. Back in the day, September of 1979 that is, ITSolutions, then known as ComputerWare, opened its doors for business. That was the month they were named as the 495th Apple reseller in the United States. To bring that period into perspective that was when Sears began selling Atari computers and ComputerWare had a staff of two consisting of David Sahl and Jeanette Robinson. Jeanette ran the office and Dave was sales and tech staff all in one.

In 1980 IBM delivered the first PC prototype to Microsoft, and they began developing BASIC as the machine's operating system. Shortly thereafter MS-DOS ran for the first time on an IBM prototype microcomputer. In the following year, ComputerWare was named as one of only three independent authorized IBM resellers in the United States and Apple Computer introduced its first hard drive, the 5MB ProFile, for $3499.00. Two years later IBM shipped its 200,000th IBM PC and the Hi Tech business was off and running.

Since that time, technology has experienced historic growth and Dave Sahl has been there for every minute of it as the company grew from 2 to 20. In 2001, Dave bought out long time partners Gary and Jeanette Robinson who decided to trade Modesto’s hot summers for the snow of Colorado.

In 2004, James Dempsey became a partner and the decision was made to change the company name from ComputerWare to ITSolutions. Throughout the years, Dave’s passion for customer service has served the company well as many of the Valley’s finest businesses have opted to choose ITSolutions to serve their technology needs. Today, Dave continues to look to a bright future with a company that proudly honors its employees and serves its customers with the service and expertise that only “A Millennium in the Technology Business” can bring.
 

 

1032 11th Street
Modesto, CA 95354
Voice: (209) 578 9739
800 845 4628
Fax: (209) 578 5463

Security Quickies
“that could save your bacon”

Choose a password that's hard to crack
When choosing a password, try to make it by writing a sentence that you can easily remember. For example: "Los Angeles Lakers will win the NBA tournament this year". Then pick up the first letters of each word and also add at the beginning or at the end (or at both parts) some special characters and numbers. For example, with the last sentence you could get the password: =3LALwwtNtty$. This method lets you come up with easy-to-remember passwords that are also hard to crack. And you avoid the need to write such a long password down in order to remember it.

Be careful with cybercafé computers
Cybercafés offer a convenient way to use a networked computer when you are away from home or office, but be careful. It's impossible for an ordinary user to tell what the state of their security might be. Since anyone can use them for anything, they have probably been exposed to viruses, worms, Trojans, keyloggers, and other nasty malware. Should you use them at all? They're okay for casual web browsing, but they're NOT okay for connecting to your email, which may contain personal information; to any secure system, like the network or server at your office, bank or credit union; or for shopping online. 

Lock it when you leave it
Never leave your computer logged in when you walk away, not even for a minute. Make it a habit to log off your workstation whenever you get up. Remember to always leave your Windows computer by pressing the keyboard shortcut combination of the Windows logo key and the letter "L" on a Microsoft natural keyboard. Get it? Leave Windows by pressing the Windows logo + L keys together to lock it up.

Secure your Wireless Router
When setting up a wireless network at home, I was surprised to be able to connect to my neighbor's unsecured wireless router. Not only could I have used his bandwidth for free, but had I been so inclined, I could have used the connection for illegal activities. If the police came looking, he may not have been able to prove the activity didn't come from one of his computers. Properly securing wireless is not hard. Look in the manual for changing the SSID to something unique, turning on WPA (avoid WEP) for authentication and TKIP for encryption, and using MAC address filtering.

You’ve heard about Bluetooth, but how about Bluejacking, Bluesnarfing, and Bluebugging?
A study by research firm InsightExpress has revealed that 73% of mobile device users are not acquainted with security issues that could put at risk mobile devices such as cellphones and Bluetooth-equipped notebooks. To these users, terms such as bluejacking, bluesnarfing or even bluebugging would probably be unfamiliar. Bluejacking, also known as bluespamming, is a technique used to send anonymous text messages to mobile users via Bluetooth. Bluesnarfing, a more dangerous technique, can allow a hacker to access information stored on a mobile device without its user's knowledge. Possibly the most serious of the three risks is bluebugging. This technique allows attackers to access mobile-phone commands using Bluetooth technology, without notifying or alerting the device owner, and initiate phone calls, send and receive text messages, read and write phonebook contacts, eavesdrop on phone conversations, and connect to the Internet.  More information:

“You have 92 e-mail messages.”  
Would you like to stop this? Have you seen something like this in your inbox recently? If you have, you are not alone. 85% of business communicators said that e-mail overload is having a significant negative impact on their productivity.

We don’t like it any more than you do, maybe even less. That’s why we’ve done something about it and you can too!  Introducing SPAM-A-SIDE© powered by Postini. For just $3.92 per month per workstation (price decreases with additional workstations), state of the art, Spam-a-side© process each e-mail, eliminating virus and spam in conjunction with ten defense layers providing maximum protection that is virtually seamless to the user and very effective.

Take back your employees productive time and eliminate this time waster and blight on your business for virtually pennies per day (19 cents per working day to be exact). We would like to provide you with more information. No obligation, of course.

Please call me, Dave Sahl at 209-338-3576 for all the information you need to stop spam in its tracks!


A Perfect Virus for Imperfect Users
Getting back to the basics

Here's a little special something to brighten your day. That nice virus protection software you own isn't worth diddly squat – at least when it comes the new ecard attack that is currently sidestepping even the once adequate defenses of companies who are doing all the right things.

The ecard virus is just another example of why one mission of IT Solutions is to provide you ongoing advice on protecting your network. The awful reality is the bad guys are always a step ahead and this little baby, which can take you out at the knees, is an example.

This latest e-mail attack is part of a recent increase in "greetings" that encourage users to click on a link in the body of the e-mail to view an apparently legitimate site but, instead, links to malicious code or malware. The latest version of this type of blended threat includes the subject line "Movie-quality ecard" and provides an e-mail address of the sender to trick the recipient into clicking on the harmful link.

Read more


Sometimes You Need A Pro
Buying and installing a new server

So, you're going to run to your favorite PC store and slap in a new server? Unless you are a certified IT person, allow us to politely offer this piece of advice:  "No slapping without a professional, please."

In past issues of ITSolutions "Technology Connection" we have offered advice on when to upgrade your server. This time we focus on avoiding the big mistakes once you do. There are decisions to be made about hardware, software, network connections and, perhaps, most important of all, whom to entrust with getting it up and on its feet.

Make the right choice, and your new server will be running smoothly from the first day. Make the wrong choice and it won't. Committed "do-it-yourselfers", who pride themselves in being "do-it-yourselfers", are inevitably the most likely  to end up calling in the cavalry.

Read more


You got mail!
A good idea gone amuck

Is there anyone in charge out there?

There must be a better way of managing our inboxes. The technology is wonderful. The benefits are innumerable. But, pardon us, we have some issues, here. Nobody told us part of the deal was a daily time commitment equal to that of another part-time job.

You've probably seen some of the awful statistics. Someone guesses it's costing companies $300 billion a year in lost productivity. The Wall Street Journal reported we spend 4 hours digging out of our pile of email each day. VeriSign and the International Data Corporation have been counting and took a stab with their total of 62 billion emails zooming through the digital ether, everyday. And, we figure most of you believe most of them are landing in your inbox.

Read more