October 2007
In this issue

Special Security Edition
Seeing Double
Tips to Circumvent IT
Employee Spotlight

 


Spotlight on Us



Susie Torres

What is you job title?
Purchasing Agent -
Administrative Assistant

How long have you been with ITSolutions?
17.5  years.

Do you have a particular area of expertise?  Customer service is my forte and what I believe I enjoy the most.

Is there an aspect of your job that you are passionate about? Helping to solve problems for the customer and supporting the service and sales staff. I truly enjoy the environment here and care a lot for the people I work with.  We are a family and I believe this is a special place to work.

Do you have a hobby or special interest? I love to dance and have been dancing most of my life!  I have studied ballet for years and hope to be working more on my ballroom dancing skills.


Melissa's Quote
of the month:
Men talk of killing time, while time quietly kills them. Dion Boucicalt

 

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Modesto, CA 95354
Voice: (209) 578 9739
800 845 4628
Fax: (209) 578 5463

Special Security Edition

Editor's note: This month begins a continuing series focusing on security and other important concerns in our cyber world. Stay with us for information that may help keep you safe and secure in months to come. . .

Find out how "Security Aware" you are!
Do you believe you're a little more Security Aware? Can you identify the threats that exist in your environment and the steps you should take to avoid them? Take the following quizzes and find out.

Firewall Foibles
Myth: I've heard that hardware firewalls are better than software firewalls.
Fact: Hardware and software firewalls provide different protections for your computer, which make it a good idea to have both. If you have DSL (digital subscriber line), for example, chances are good that your DSL modem also acts as a basic hardware firewall; it makes your system invisible to the Bad Guys out there prowling around on the Internet. "Security by obscurity" is an important primary defense, but many kinds of viruses, worms, and spyware can get past this kind of protection. A software firewall, your best secondary defense, should be ready and waiting to stop the malware before it gets loose in your computer where it can both compromise your personal information and begin attacking other networked computers.  Read more


Seeing Double - Practical Productivity

Do you have the luxury of doing only one task at a time? If you’re like me, I would guess the answer is probably “No”. I find myself answering email, working on a spreadsheet, looking at an accounting issue and searching for info on the internet all at the same time. It’s just become part of the way that we all work. Most computer users, however, are forced into single-tasking because of the way they see their work – on a single monitor. Windows XP and VISTA provide desktop users with the ability to “spread” their desktop across multiple monitors. Having two monitors has changed and improved the way I work. I’ve seen several study results that state two monitors can improve productivity from 20-50%. I agree. I can cut and paste from one application to another without having to change applications on screen. I can look at the info that I need on the internet and type that information directly into a spreadsheet at the same time. With two monitors, I can read the email with an accounting question and look at the accounting screen at the same time to understand the problem a user is having. I have become so dependent on two monitors that you could never get me to go back to a single screen. Read more


Did The Wall Street Journal sabotage businesses by publishing tips on how to circumvent IT?

In the Monday, July 30 edition of The Wall Street Journal, there was a special section on technology that led with the article "Ten Things Your IT Department Won't Tell You" by Vauhini Vara. If you haven't read the article, you should take a look because some of your users may have have already seen it, and as a result they may be engaging in activities that put themselves and your IT department at risk.

Here is the list of the 10 items in Vara's article:

  • How to send giant files
  • How to use software that your company won't let you download
  • How to visit the Web sites your company blocks
  • How to clear your tracks on your work laptop
  • How to search for your work documents from home
  • How to store work files online
  • How to keep your privacy when using Web email
  • How to access your work email remotely when your company won't spring for a BlackBerry
  • How to access your personal email on your BlackBerry
  • How to look like you're working
  • Vara breaks down each item into four sections — The Problem, The Trick, The Risk, and How to Stay Safe.

Make no mistake, this article was extremely popular.