November 2009
In this issue

Keep Your Printer Printing
Work and Have Fun Too
Secure Your Devices
You and Your Browser
Spyware Actions
Quote of the Month
 


Top 15 Malicious Spyware Actions

Spyware authors have ramped up their malicious code to invade users' privacy at unprecedented levels. The following list describes some of the most malicious activities of today's spyware, illustrating the need for solid antispyware defenses.

Changing network settings: To prevent signature updates for antivirus and antispyware tools, some spyware alters the infected machine's network settings. This type of attack could edit the infected machine's hosts file, apply outbound IP filters or alter the system's DNS server so that all names are resolved by an attacker-controlled DNS server.

Disabling antivirus and antispyware tools: To prevent disinfection, some spyware disables antivirus and antispyware tools to lengthen the time the attacker can control the victim machine.

Turning off the Microsoft Security Center and/or Automatic Updates: Some spyware disables the Microsoft Security Center because its warnings about an inactive firewall or antivirus program could alert the user. Also, a few spyware specimens disable automatic updates to prevent the installation of patches.

Installing rogue certificates: Web browsers are configured by default to trust a small number of certificate authorities to vouch for SSL certificates from Web sites and code-signing certificates for software distribution firms. Some spyware extends the browser's trust by adding the attacker's own SSL and/or code-signing certificate to the browser's trusted store.

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Quote from Melissa

Don't accept your dog's admiration as conclusive evidence that you are wonderful.

- Ann Landers
1918 - 2002

 


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Modesto, CA 95354
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The 4 Must-Dos to Keep Your Printer Printing
Used with permission from the HP Small & Medium Business Center

You shouldn’t be surprised to hear us say that HP printing and imaging equipment is built for reliability – because it’s true! These printers undergo rigorous testing to ensure you have a minimum of hassle and repairs. However, experience also shows that a few simple maintenance steps can further improve the reliability of your printer, giving you the best print quality and the fewest headaches. Here are four maintenance “must-dos” for different HP printers.

For HP Inkjet printers: Clean the ink nozzle
When using an inkjet printer, you’ll want to ensure that the ink nozzle stays clean and free of any obstructions. One easy way to do this is with the HP Deskjet Toolbox that was installed with your printer. For most printers, the Toolbox will have a "Maintenance" or "Printer Services" tab. Choosing this tab reveals a "Clean the print cartridges" option. Choose this option and follow the instructions presented. You may need to run the test multiple times.

For HP Deskjet and inkjet printers: Ensure printheads are aligned
This simple step will keep all the nozzles pointing in the right direction so that the ink gets to the right place. A hint that your printheads are misaligned: white repeating lines or a grid-like pattern on your printout. For detailed, step-by-step instructions on how to do this for your HP Deskjet, HP Business Inkjet, or HP Color Inkjet Printers, visit this HP support page.

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From the heart of ancient Polynesia
A lesson for busy Americans - work and have fun too"
Used with permission from Joel Weldon - Success Comes In Cans

A number of years ago, a United States Peace Corps volunteer, teaching English on one of the tiny, remote Tongan islands in Polynesia, learned a valuable lesson that you too might benefit from.

His class was giving him fits—giggling and playing as usual, and, as far as he could see, refusing to do any serious work. He asked them to “stop the nonsense.” Threatening punishment, he ordered them to “get down to business.” He pleaded with them to “be responsible for once.”

Finally, in utter frustration, he turned his back on the class, walked to the door and stared out at the sea. “You’re so difficult to understand,” he mumbled to himself.

“No. Easy to understand,” came the unexpected response from one of the students. “We work and have fun too.”

Do you work and have fun too? Or are you so busy working hard that enjoyment just doesn’t seem possible?

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How to Secure Your Handheld Device

SmartphoneLosing your PDA or Smartphone can pose a security risk, but the evolution of viruses, Trojans, and worms means that your handheld devices can be subject to insidious online threats as well.

Below are a few guidelines on how to secure handheld devices in your small business:

Establish a security policy that outlines how handheld devices should be used. Include where the devices can and cannot be used, what information can be stored on the devices, who is allowed access to what, how to create strong passwords, and specific programs and applications that may be downloaded and used.

Use file encryption and authentication. If data is lost or stolen, that information will be unreadable without authentication and use of a decryption key. Most devices are equipped with these security features, but third parties also offer data encryption that's more difficult to crack.

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You and Your Browser

What exactly is a browser anyway?

Let’s start with what it’s not. A browser is not Google, not a search engine, not AOL, and not broadband. A browser is software that you use to see and hear what’s available on the World Wide Web. (You can use a browser for other things, too, but let’s stay with their more common uses for now.) Browsers take you to websites and WebPages where you can read and send email, see images and movies, and listen to music. You can also download and upload files using your browser. Your browser allows you to navigate to information resources that are organized as URL’s (Uniform Resource Locators) or web addresses. The major web browsers are Microsoft Internet Explorer, Mozilla Firefox, Apple Safari, Google Chrome, and Opera.

Why do I need a browser to connect to the Internet? Why can't my computer just do it?

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