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Top 3 PC
Problems You Can Fix Yourself
reprinted with permission from the HP Small Business Center
As
we all know, computers are not perfect devices, and they
sometimes malfunction. And when they do, this can create
frustration, wasted time, and unneeded expense –
especially for those of us whose computers are as vital
to our daily existence as oxygen.
Luckily, many
common computer issues can be resolved without
professional help – and with excellent results and
little or no hair-pulling involved. Here are a few of
the problems you might encounter, and how to fix them.
The
problem: my computer is running slowly
Over time, you might notice that your computer’s
performance is lagging – programs take longer to load,
and booting up seems to take forever.
The fix: there are lots of them, since there are lots of
reasons your computer might have slowed down. First, run
a spyware and anti-virus software program (if you
haven’t got one installed, you should, and you can
download one free from the Internet) to see if your
system is infected. If it is, follow the removal
instructions provided by the software. If that doesn’t
work, try removing unnecessary programs that might be
taking up storage space on your computer – things like
games you haven’t played in months or that accounting
software you only installed for the tax season and
haven’t used again. Finally, if you use Windows®, try
running the Windows defragmentation utility, which can
help boost your PC’s performance.
The
problem: my PC started normally, but there’s nothing on
the screen
If this happens, you should first check that all the
cables and wires are attached to your monitor and that
they’re all securely plugged in. Another idea: make sure
the screen brightness isn’t turned down – this can
easily happen to monitors with exposed dials.
You should
also listen out for the sounds your PC makes when it
boots up: if it beeps once, that’s a normal startup.
However, one long beep followed by shorter beeps can
mean your graphics/video card has a problem and might
need to be “reseated” – this means manually removing it
from the computer and then returning it to its slot. To
do this, first power off your computer and unplug it.
Take the case panel off, and locate the card in your
machine.
Before
touching the card, touch one hand to the metal of the PC
to ground yourself. Then, remove the screw holding the
card in place, and gently rock the card back and forth
until it is released. Finally, reinsert the card gently
but firmly until it is completely seated in the slot,
then replace the screw and PC cover and plug the machine
in again.
The
problem: my computer crashes and displays a blue screen
Congratulations, you’ve just encountered the famous
Windows stop error, or Blue Screen of Death, as it’s
lovingly known in the IT community. If this happens to
you, it’s likely that you’ve recently added a new
program, device, driver or application that your machine
just doesn’t like.
Sometimes, a
simple reboot of the PC resolves the issue. But
sometimes it doesn’t – you reboot, Windows loads, and
the computer crashes again. System Restore is a tool in
Windows XP and Vista® that takes snapshots of your
computer's configuration over time, so if your system
crashes due to an installation or bad configuration, the
tool can roll Windows back to the state it was in before
it stopped working without affecting any of your data.
Microsoft® provides
detailed instructions on when and how to use System Restore.
Want to learn
more do-it-yourself PC repair tips and tricks? Take a look
at the
HP Personal Computing Expertise Center, or review our
selection of
personal computing courses.
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