Staying
Safe Online: Protecting Your Business
Summary:
Installing the right security software and following several
key safety measures can help keep your small business'
information secure as you conduct business over the
Internet.
In this age of
technology, the Internet is vital to most small businesses
on a day-to-day basis. You may be making business purchases
and other transactions online that involve sensitive
information, so implementing some security best practices is
critical.
Measures to
Protect Your Business
Taking precautionary measures can help you ensure the
safety of your online business transactions. Here are
several important steps you can take:
Check for
encryption: Encryption is the process of encoding data,
making it difficult for unauthorized parties to interpret.
Encrypted Web pages offer enhanced data security to protect
information as it is transmitted over the Internet. Before
entering any of your business' financial information such as
credit card numbers on a Web page, for example, you should
verify that the page on which you are entering the data is
encrypted. Check for a padlock icon on the status bar of
your Web browser. By placing your mouse pointer over the
icon (or double-clicking on it, depending on your browser),
you can see the level of encryption on the page. You can
also right-click on the Web page and select View Page Info
and then click on the Security tab to review the encryption.
Many sites offer 256-bit encryption, also known as
high-grade encryption. Additionally, you may want to look at
the Web address since many encrypted sites begin with https
– the letter “s” stands for secure.
Check for
authentication: Since there are imitation Web sites and
other fraudulent company sites that trick users into
entering sensitive information, it is important for you to
check the authenticity of a Web site prior to conducting any
business online. Reputable online sites will have digital
certificates to confirm their identity. A digital
certificate is a certificate issued by a third-party to
verify the identity of a Web site. The third-party, such as
VeriSign, takes steps to establish the authentic identity of
a company's Web site before issuing a certificate. You can
access information about a Web site's certificate by going
to the Options selection from the Tools menu of most major
Web browsers, or by right-clicking on the Web page and
viewing page information.
Read privacy
policies: All major companies have privacy policies that
outline exactly how they intend to use your business'
information. If the privacy policy does not clearly state
whether that information will be made available to
additional parties, or if you are uncomfortable with the
terms of the privacy policy, you have two choices: Refrain
from giving out your information online and call the company
instead, or find another company whose practices you are
more comfortable with.
Be email
savvy: Infected messages, phishing attempts, and spam
are ways in which email is used to transmit viruses and
other security breaches. Be a savvy email user and delete
emails and attachments from unknown or suspicious addresses,
and also scan attachments for viruses and download them only
if they are clean. Also, be alert for phishing scams –
unsolicited emails that appear to be from legitimate
organizations that try to persuade or trick you into
providing personal or financial information. To help ensure
that your business is protected, it is important to create
an email policy which includes specific guidelines as to how
your employees may use their business email accounts and
instant messaging applications, etc.
Create
Strong Passwords: When you open business accounts for
online transactions, it is important to create strong
passwords. Hackers try to gain unauthorized access to
accounts by cracking passwords, so it's important that
passwords include a mix of uppercase and lowercase letters,
special characters, and numbers, and is at least eight
characters in length.
Install and update antivirus software: Antivirus software
protects your computer from viruses, worms, and Trojan
horses. Cybercriminals and hackers have the potential to
shut down business operations by transmitting viruses, which
can cost your small business a great deal of time and money.
You can protect your computer systems by installing
antivirus software on all computing devices connected to
your network (including PDAs) and performing regular virus
scans.
Update your
Web browser: Major Web browsers have built-in security
features for safer online transactions. Make sure you and
your employees regularly update your browsers to accommodate
the latest security features.
Install a
firewall: To protect your network from unauthorized
users from accessing your business data, it is important to
install a firewall. A firewall allows you to keep track of
users by their login information, which they use to enter
and exit your network. In addition to a network firewall,
you should install a firewall on each remote device for an
additional layer of security.
Additional
Security Measures
Use credit cards rather than debit cards for added
protection: According to current laws, credit cards
offer more protection than debit cards, should they be
stolen and used. Additionally, according to the FTC (Federal
Trade Commission), an individual's maximum liability for
unauthorized charges is $50. However, even when using credit
cards, always make sure that you are comfortable with the
site that you are entering information into and if you have
any questions, call the company to confirm before providing
financial or customer information online.
Track online
accounts: Check your business' banking, credit, and
customer accounts on a regular basis, in order to identify
any unusual or unauthorized activity. Make sure to carefully
track all purchases, sales, and other business activity you
conduct online, and follow up on any accounts you have
questions about.
Conclusion:
The convenience of doing business online inherently
involves risk. The good news is that you can conduct
business online more safely by staying informed about the
latest threats and implementing the security measures
discussed in this article. |