Welcome

Thank you to all who attended our recent Lunch and Learns on the strategic role of IT in business growth. We firmly believe that the strategic convergence of IT and business goals can lead to a competitive advantage for any organization. If you weren’t able to join one of our sessions, or if you just have questions about it, please email me at skellam@planits.com.

One of the initiatives that came up often during and after our Lunch and Learns was CRM (Customer Relationship Management). With so many CRM options now available in terms of both scope and cost, CRM is a strategic initiative where IT can have an immediate impact on a business’ goals. While PlanIT is not a CRM implementer, we take pride in delivering timely insight and relevant thought leadership agendas to our lunch and learn attendees. CRM is a strong player in any strategic IT plan and it’s amazing how many companies aren’t using it to it’s full advantage. We have strong, reputable partners that can offer a wealth of information around this topic.

Our next lunch and learn will focus on CRM and the value it can bring to an organization. Today’s CRMs are no longer digital rolodexes, they are dynamic tools used to build deep relationships with your customers and define your prospects. Please join us November 4th and 5th to learn how a CRM solution can help your business surpass its goals. We will be joined by several experienced CRM users and by Marc Wolenik from Webfortis, a Microsoft CRM implementer and one of PlanIT Solutions strategic partners. Please click here to register for this valuable presentation.
 

    Steven Kellam
Executive Vice President

We are excited to announce the arrival of new operating systems from Microsoft, Windows 7 and Mac, Snow Leopard. While both offer exciting new features and updates, most importantly we want to make sure you are getting the support you need with these new OSs. If you are looking to upgrade your OS or purchase a new computer we ask you to reach out to us so we can help you plan properly. Windows 7 has been tested and is currently working with our monitoring service and will be fully supported when it is launched. Mac SnowLeopard is not, at this time, a PlanIT supported OS. Currently supported machines, if upgraded to SnowLeopard, will break the functionality of the monitoring agent. If you do choose to upgrade to Snow Leopard before our monitoring agents can support it, we will handle any issues/requests on a time and materials basis. In the near future our monitoring agents will have the capability to support this new OS and we can provide proactive monitoring as we do your other systems currently. We will be sure to let you know when the updated monitoring agents are available.

If you have any questions on upgrades or purchases, please let us know and we will be happy to assist you.

Thank you,
Jennifer King
Director of Operations

Terry Tomasini joined PlanIT Solutions January 1st, 2004 as a Technology Strategist, and has been involved with Business Development ever since. He has seen the business grow from 6 employees to our current 19. Terry has brought extensive data and voice solutions development experience to his current position as a Business Development Consultant. He gained both business and technical experience working with Johnson & Johnson, Abbott Laboratories, Advanced TelCom Group and Lucent.

Terry has the rare combination of technical acumen and business intelligence. He is especially adept at bridging the communication barrier between business units’ goals and technology resources. He can quickly identify “broken” business processes where technology can be integrated to improve efficiency and the bottom line -- or better yet, drive new business and capture market share.

Terry says, “Focusing on solutions development that strategically align IT needs with business goals is an enjoyable challenge.”

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