September 2009
In This Issue:
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Welcome |
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Announcement: After-Hours Coverage |
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5
Green Ways to Save Big Bucks |
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The
2009 Recovery Plan: What It Means For Your
Business |
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Annual
IT Checkup - - Have you had yours? |
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Employee Spotlight |
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After-Hours
Coverage
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Solve IT is happy
to announce expanded after-hours support to all of our
clients! This service will be provided on an as-needed basis
for any emergencies or critical outages that can’t wait
until our normal business hours. Details of our expanded
support include:
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After-hours
includes 6 pm-7 am weekdays, Friday 6 pm to Sunday 7
am, and holidays. |
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During these
hours, a caller to the help desk has the option to
either leave a message for follow-up the next
business day or be connected to the engineer on-call
for emergencies or outages. |
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Assigned personnel
will answer phone calls or respond within 30 minutes
if a message is left. |
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Personnel will
always confirm with the primary client contact
before taking any action. |
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Clients that
request after-hours support will be billed at 1.5x
our normal rates and have a 1 hour minimum. |
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5 Green Ways to Save
Big Bucks
by Heather Clancy
reprinted with permission from the Microsoft Small Business
Center
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 Skeptics
suggest an economic crisis will stall sustainable business
practices. They cling to the myth that going green costs
more money. But many small businesses are discovering green
habits save big money, especially when it comes to
information technology.
The savings are many: Reduced power consumption, IT
maintenance and hardware procurement costs. This can lead to
increased productivity. You say your technology strategy
isn't sophisticated? No worries. Here are five ways you can
make it greener and budget friendly.
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Read More |
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The 2009 Recovery Plan:
What
It Means For Your Business
reprinted with permission from HP
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When the going
gets tough, the tough have a smart game plan. And with over
2 million jobs lost in 2008, the situation is definitely
getting tough.
Fortunately, the US has relieved our 26
million small businesses—those which gross $15 million or
less in profits annually[1]–in more ways than one with its
2009
Recovery Plan.
The new plan
not only gives small businesses tax breaks and credits, it
also plans to give your customers more money by providing
them jobs. In the meantime, though, one of the best ways you
can take advantage of the plan is by carefully investing in
the future with updated technology and energy
efficient solutions. |
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Read More |
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Annual IT Checkup --
Have you had yours?
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 If
we take our health seriously, we have an annual checkup. If
you take your company’s technology seriously, you should
consider an annual periodic review of the following:
- Can a new
technology solve your business problems?
- Can technology
help you increase customer satisfaction?
- Can technology
help put profit to your bottom line?
- Have you outgrown
your existing technology infrastructure?
Our account managers
have been trained to understand the impact that technology
can have on businesses every day. They will sit down with
you to understand more about your company business processes
and problems and help you determine how technology can make
a difference. After we’ve talked together about your
business, we’ll deliver an assessment of your current
technology health and some suggestions about how you might
improve it. And unlike visiting the doctor, you won’t
receive a bill in the mail. If you are interested in an
“annual checkup”, please call us to setup an appointment for
an account manager & owner to visit your location.
Good technology health
has many parallels to good physical health – it’s always
better to be proactive than reactive. Take charge of getting
the most out of your technology today! |
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Welcome
We are thrilled to welcome to our
team, Diane Hall. Diane, in an
effort to provide greater technology
expertise and a higher level of
service to her corporate clients,
merged her company with Solve IT and
joined our Northern Rockies team.
The merger provides exciting
benefits and we are working on a
seamless transition for Diane’s
clients. Diane will soon be working
on the help desk on Fridays with JD,
as well as being available the
remainder of the time to service the
Northern Rockies.
Solve IT is excited to announce that
we have revamped our after-hours
support! Please see the official
announcement to the left for
details.
Time isn’t up to make a referral to
Solve IT. Add $500 to your wallet!
For every new client that closes
with us, we will give you $500!
This offer is good for as many
referrals as you can bring in
through December.
A special welcome and thanks to our
new clients: Rubottom & Kaplan, PC,
Town of Foxfield, Throne Law Office
PC, Cowboy State Bank, Electrical
Technologies & Supply, Inc. Smart
Building Group, Big Sky Oncology,
Hurst Law Office, and Crazy Woman
Liquors. |
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Employee Spotlight
-------
 Ryan
has been with Solve IT for four
years and currently serves as a
Level 3 engineer. Located in
Billings, MT, Ryan’s primary
duties are serving the onsite
needs of clients in the Northern
Rockies region while providing
remote support to all other
Solve IT clients. His interests
and strengths tend to follow the
security path in information
technology such as firewalls,
VPNs, active directory setup and
troubleshooting, disaster
preparedness, OS hardening,
antivirus products and threat
removal. He is currently working
on launching advanced server
maintenance.
Ryan has 10 years of IT
experience. He holds a masters
degree in Information System’s
Management and a variety of
industry certifications.
Hobbies: Playing with his
son, fly fishing, taking his
240Z around corners a bit too
quickly.
Favorite Music: Classic
rock, alternative, country,
electronic.
Favorite food: New York
strip steak with crumbled blue
cheese.
Super Power I Would Want:
Super speed. If you work out the
physics, it replaces any number
of other special powers.
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A high school teacher hung this
sign under the clock in her
classroom.
"Time will pass . . . Will
you?"
- James E. Myers
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