How to Unleash the Power of E-mail
Signatures
By Joanna L. Krotz
Reprinted with permission from
Microsoft Small Business Center
Every time you send an
e-mail message, you have an opportunity to share something personal
or powerful or playful in an "e-mail signature." Yet few people
realize its potential.
E-mail signatures are
the wise or funny sayings and quotations, artwork or animated gifs
that appear at the bottom of messages, following your name. You
don't need to type in words or attach signature files for each
outgoing message, of course. You automate the process with a few
simple selections in your e-mail program .(See below for how to
include signatures in Microsoft Outlook.)
Why make the effort?
Frankly, it's fun. Personal signatures add spice and individuality
to the cold salad of e-mail.
And business signatures
can boost profits, too. Consider a signature of your company's
marketing tag line or a special sales offer or a direct link to the
company Web site or to a registration page so customers can sign up
to get news or offers. These are all extremely cost-effective ways
to build business. Even sending signatures of quotations or sayings
in business e-mail is a way to make you stand out amid the clutter.
The bottom line on this
bottom line: You'll be noticed, remembered and appreciated — if,
that is, you go about adding signatures in the right way.
Electronic
expressions
Signatures are a snap to swap, either daily or every few days,
depending on how often you send e-mail to the same recipients. You
can also easily create customized signatures for different outgoing
messages, so your boss doesn't get the same one as your significant
other. Signatures are infinitely flexible electronic expressions.
"The people interested
in signatures has changed as the Web changed," says Aaron Dragushan,
a signature aficionado who launched the Web site Coolsig.com some
years ago when he couldn't find an online source to satisfy his
signature thirst. "Signature users used to be geeky, male and
educated because the Internet was limited to computer scientists at
universities. Now signatures are mainstream. It attracts everybody,
with a range of interests."
Coolsig has a database
full of options, running from "Pick-Up Lines" through "Politics" and
"Life's Truths." It attracts a few thousand visitors daily,
according to Dragushan, who now runs Wondermill Webworks, a company
that creates Web tools for small businesses based in Victoria, B.C.,
Canada. A favorite signature: "Find the key to yourself and every
door in the world is open to you."
Don't underestimate the
power of signatures to build relationships, either. Some time back,
Dragushan got a call from a total stranger in the Netherlands. "He
ran across the site and offered help. He flew over for a visit to
help with the database and content," says Dragushan.
Nowadays, the Web is
well stocked with inspiration for signatures. To find your own rich
lode, key in "e-mail signatures" or "quotations" in MSN Search or
your favorite search engine, and start mining.
A couple of sources
to help you get going:
RhymeZone.com, a self-described "toolbox for poets, songwriters, and
students," offers a rhyming dictionary, Shakespearean database,
nursery rhymes, Biblical quotations and one-liners from authors and
scholars.
Bartleby.com is a
reference portal with quotation databases from "Bartlett's," "The
Columbia World of Quotations" and more. (From the home page, click
on the "Quotations" link.)
Dos and don'ts
Good signatures deliver a kicker. They evoke a chuckle, a sigh, a
nod of agreement, an eye opener, a bond of understanding, and that
makes you and your message memorable. Well-crafted signatures are
smart and to the point. They grab attention and reward reader
interest.
If you create a
signature that's boilerplate text, it's fine to retain the same one
on all outgoing mail over time. These might be legal or confidential
disclaimers, your contact information or marketing slogans and a
logo that links to the company Web site. But if you send witty
or funny sayings or images, understand that you are making a
commitment. You must change these frequently in order to avoid
boring or annoying recipients.
Signature etiquette is
altogether simple. Just put yourself on the receiving end and all
becomes clear:
1. Limit your signature
to no more than six or seven lines. Don't use memory-hogging
animation gifs that fill up in-boxes and take forever to load. Don't
attach pictures or images that take up more space than a message
itself. Illustrations created by keyboard characters (known as
"ASCII art") are fun and load fast, but they tend to become large.
To find appropriate examples, use an engine to search for "ASCII
art."
2. Respect copyrights.
If you quote someone, give credit. If you forward anything, say so.
3. Always e-mail a test
message to yourself before sending any signature. Proofread. Check
the signature's shape and position.
4. Stockpile a dozen or
two signatures you like before starting to send them out. Then keep
adding to your collection.
5. Decide whether you
want the same signature to go to all e-mail recipients. Or, create a
few signatures with the standard and customized options. (the Help
menu in Outlook or other software can tell you how.)
Signature help
It's easy to create signatures in Outlook. You can also create
signatures in Microsoft Word and import those into Outlook. In
Preferences, check the box that says "Add Signatures to all outgoing
messages." The advantage of using Word is that it allows you to
include images and hyperlinks. Electronic business cards — or "vCards"
— can only be done in Outlook.
To create automatic
signatures in Outlook:
1. Go to the Tools
menu, click Options and then the Mail Format tab.
2. In the Compose in this Message format list, click the format that
you want.
3. Click Signatures, and then New.
4. Enter a name in the "New Signature" box.
5. Select an option from "Choose how to create your signature" box.
6. Type or copy and paste the text you want.
For individual
signatures in each message:
1. In the open message,
click where you want to insert the signature in the message body.
2. On the Insert menu, point to Signature, and then click the
signature that you want. If you get stuck or want to set
up custom signatures, check Outlook's Help menu. (For more
information, see this page.)
Mix it up
The fun of signatures is the surprise. Don't be predictable. Mix and
match your moods and mission statements. For example, a five-day
forecast could look like this:
Day 1: Boys are great.
Every girl should own one.
Day 2: "Conformity is the jailer of freedom and the enemy of
growth." — John F. Kennedy
Day 3: 5 out of 4 people don't understand fractions.
Day 4: "Moral indignation is jealousy with a halo." — H. G. Wells
(1866-1946)
Day 5: Experience is what you get when you don't get what you want.
And so sigs go. Have
fun. Live wisely. Leverage the power.
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