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Beware This Latest Threat to Your
Personal Identity!
by Scott Jordan, President,
DELTEC It is really
too bad, but the reality today is that we can’t be too trusting any
more. It seems like there is some criminal around every corner ready to
dupe us into giving up personal information and then stealing us blind.
The only solution is to be vigilant, and sadly, a little paranoid.
The latest of the schemes
already has a name. It is called “vishing.” If that doesn’t sound
descriptive, don’t worry, it will make sense soon. Many of you may
remember hearing of a technique called “phishing”, a play on words that
basically names a social engineering technique used to steal your
identity, or at least parts of it. The phishing technique relied on an
email sent to you, apparently from a trusted source, such as Microsoft,
eBay, or a major bank, asking you to follow a web link to “reactivate”
or “update” your account. The email, link, and everything was cleverly
disguised to look very legitimate. However, the link, of course, led to
a site that happily collected your personal information directly into a
criminal’s database for later sale on the black market. The term
“phishing” then was coined as a nomenclature for the practice of fishing
for credit cards, social security numbers, bank account numbers, and the
like. The newer
technique continues the older theme, but takes advantage of Voice over
Internet Protocol, or VoIP telephone technology; hence the term “vishing.”
This is a clever one, and honestly, to me even scarier. Consider the
following scenario: You receive a voicemail or text message on your cell
phone from a “national bank”, coincidentally, the very “national bank”
that you use. The message informs you that your account is on hold
because of some suspected fraud activity and urges you to immediately
call a certain toll-free number to clear up the situation. When you call
the number, you are greeted by a very professional-sounding menu system
from “national bank” with message prompts that instruct you to enter
your social security number, account number, credit card number,
expiration date, and security code from the back of the card, or some
combination of the above. Thinking you have just averted a disaster, you
hang up the phone. Meanwhile, somewhere in Eastern Europe, counterfeit
credit cards are being printed with your name and card number and being
sold on the Internet. Your identity has just been stolen.
With current VoIP technology,
it is very easy and inexpensive for a criminal to set up a toll free
number, and a computer system to take the calls and accept the data
entered directly into a database. Other variations on this technique
involve emailing you a message that asks you to call a number or sending
you a text message to call the number. With each technique, the costs
are low, the results are good, and the whole process is very difficult
for authorities to track.
Don’t let it happen to you.
This message is not meant to be fear-mongering, but we do want to get
your attention. Dan Larkin, chief of the FBI’s Cyber Initiative and
Resource Fusion Unit recommends greeting a phone call or e-mail seeking
personal information with a healthy dose of skepticism. The bottom line
is this, if you get a text message, email, or voicemail requesting you
to give out personal information, do not do it. No legitimate
organization is going to ask you for personal information in such a way.
More resources: If you feel
you have been victim of a fraud, immediately report it to the Internet
Crime Complaint Center at http://www.ic3.gov/. If you are concerned
about the security of your corporate knowledge, or your employees’
personal information, give us a call. We won’t ask for your social
security number!
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