HTS Terms and Conditions – GPS 2007
Purchase Options

 

The Purchaser agrees to pay a 30% collection fee of invoice amount or a minimum of $100 should it become necessary for HTS to engage outside professional services in the collection of the purchase price due to the Purchaser's failure to pay the purchase price as shown on the invoice when due and also agrees to pay reasonable attorney's fees with court costs.

Credit Card Charges

Purchaser agrees that transfer of the HTS’ merchandise to any courier of the Purchaser will serve as absolute authorization for HTS to charge the credit card account of the Purchaser.

Return Check Policy

There will be a $25.00 service charge per check returned unpaid. Please note that the issuing party may be held liable for three times the amount of the check plus the maximum penalties allowable by law. If funds are not made good within 15 days, accounts will be turned over to HTS’ attorney for prosecution to the full extent of the law.

Restocking Fee

There is no restocking fee applicable on all complete kits that are returned or canceled within 30 days. Returns between 31 and 90 days will be charged a 20% restocking fee. NO returns will be accepted that are more than 91 days past the date of the invoice. All returns require an RMA number issued by HTS and a signed HTS Terms and Conditions document for the return to be processed.

Service Loaners

There will be no access to service loaners until the product is paid for in full with a credit card at time of request. Credit will be issued to the customer once HTS is credited by the vendor and the service loaner returned to HTS. The only charge will be for freight to have the loaner delivered to the customer.

Named accounts will be billed for the entire cost of the service loaner at time it is shipped, and will receive a credit once HTS is credited by the vendor and the service loaner is returned to HTS. There will be a charge for freight to have the loaner delivered.

Pricing, Specifications & Availability

Prices, specifications, and availability of products are subject to change without notice. Due to the volatile nature of the technology market, descriptions may not reflect current technical information. HTS may change its pricing, product description, or specification after any order confirmation or response e-mail but prior to shipment due to changing market conditions, product discontinuation, product unavailability or typographical errors.

Warranties

Product warranties are provided by the manufacturer of the Products. HTS makes no warranties whatsoever. HTS' sole obligation in the event of breach of any warranty or during the Dead on Arrival (DOA) period of thirty (30) days after invoice date shall be the repair or replacement of defective products. There is no credit or refund policy. HTS may act on behalf of the purchaser to work with the manufacturer or third party warranty provider to correct the problems that are experienced.

Service warranties are 30 days from date of service and are limited to the time or materials to do the work over again and fix any defective work. HTS’ sole obligation is to provide a re-work of the service performed initially. There is no credit or refund policy.

Any defective product which is returned to HTS must have freight prepaid. HTS reserves the right to replace defective parts with equivalent parts, new or refurbished, as HTS deems necessary. Purchaser shall bear all responsibility for shipping charges and risk of loss or damage during transit to HTS. Products which have been subjected to abuse, misuse, alteration, neglect or unauthorized repair or installation, as determined solely by HTS, are not covered by manufacturer warranty. Any alterations, additions, improvements or attachments to the product(s) not authorized in writing by the HTS shall be deemed to be a waiver of this warranty by Purchaser and shall render this warranty null and void. HTS shall return repaired or replaced product(s) to Purchaser via regular ground service, unless otherwise requested to ship differently. Shipping charges shall be borne by the Purchaser.

HTS makes no other warranties, express or implied, including any warranty of fitness for a particular purpose or merchantability. In no event shall HTS be liable for indirect, special or consequential damages such as loss of profits or business opportunities, and in no event shall HTS' liability exceed the purchase price of the product(s).

Service and Support

Product support is provided by the respective vendor that supplies components for the precision agriculture solutions HTS offers. Customers need to contact these vendors to receive support.

Ag Leader 515-232-5363 X1
Garmin 800-800-1420
John Deere AMS 888-GRN-STAR This requires a $200 support agreement through AMS.

HTS will also offer billable service and support for 2005. HTS will provide the initial 15 minute diagnostic call at no charge, and then customers will have the option to go to the appropriate vendor for support or begin HTS support at the following rates:

Phone Support - $65 per hour
Bench Support at HTS - $85 per hour
Download Yield Data Card and burn to CD - $49 per card plus freight

Extended Warranty

HTS offers extended warranties on certain precision ag products. This warranty covers hardware replacement in the event of failure. The failed unit may be replaced with current technology if the unit is discontinued or end of life by the vendor. This warranty includes freight both ways. The following 3-year extended warranties are available:

Garmin receivers – 3 year coverage - $129.95

Ag Leader PF Advantage Monitor – 3 year coverage - $599.95
(includes yearly updates of monitor software if sent in January thru July)

Other products can be covered on a case-by-case basis