As the price of computers and peripherals continue to
decline, the coverage in the manufacturers’ warranty has
also fallen at a steady pace. While different
manufacturers' warranties may vary, they all follow basic
rules. Many manufacturers' warranties do not cover travel
costs or even labor. Many add-on products such as modems,
sound cards and networking products only have replacement
warranty with all labor and shipping paid by the user.
Manufacturers' warranties do not offer guarantees of
response time, resolution time or loaners. They also
reserve the right to replace or repair your product. You
might not get back the same item that was sent in.
Our Warranty Service Contracts standardize and enhance
warranty coverage on your computer equipment.
Warranty Service Contracts are:
Multi-vendor - all your equipment can be covered on one
contract.
Flexible - You can choose the coverage terms that suit
your usage.
Easy to Manage - All coverage is handled through HTS with
on-site service.
Our Warranty Service Contracts can cover new equipment and
in-use equipment. We cover all repair costs - including
labor and parts with on-site service. Instead of using
in-house staff, working with long-distance manufacturers,
or paying for individual repairs, our Warranty Service
Contracts allow you to budget and predict the cost of your
hardware repairs.
